Returns

5 days to return it from the day it was received in the state it was received. A 20% restocking fee may be applied.
The purchaser will pay for the return shipping, of course if it was our
mistake, we will cover the return shipping and waive the restocking fee.

We're a small operation we appreciate your consideration.

 We do not accept returns on "new old stock" items,
carburetors, electrical parts, apparel, lubricants & used parts
unless the parts sent were defective.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be
in the original packaging. 

Please include your order number and first / last
name in the return. There is no need for a RMA # - just send the item
back with your first and last name assuming your return meets our requirements. ( EMAIL US or CALL US TO GET SQUARED AWAY. )

1+ 562-912-4223
Sales@ba-moto.com

 

 

Mailing Address

British American Motorcycles (ATTN: Returns)

1940 Freeman Ave. Signal Hill, CA 9075

Refunds

Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item. We will
also notify you of the approval or rejection of your refund. If you are
approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of
payment, within a certain amount of days.

 

Some banks allow up to 5 business days to process the refund. Please be patient during this period should you experience this delay. We don't control the banks.

 

Order Cancellations

If you place an order online or over the phone and would like to
cancel the order, please contact us ASAP - we charge a 5% inconvenience
fee on all orders that are cancelled before a label is printed - this
fee covers our refunds and processing transaction fee's.

Unfortunately we are not able to cancel or refund orders that have already been shipped or have a label printed. 

 

Exchanges

If you would like to exchange your item, first send us an email at
sales@ba-moto.com Once we have been notified, you can send
your item to the address as listed above. Exchanges must be within a
5-day period of when the item was originally purchased

 

 

VAT / Custom Duties (International Customers Only) 

British American Motorcycles, is not liable for any customs / VAT charges on orders that leave our warehouse - all international customers please be aware that there could be (maybe) VAT or customs charges associated with your order - you are responsible
to pay them should you be charged a fee - we have no control over VAT /
custom duties as that is your own country charging you a tax....

 

Shipping & Delivery Times

Next Day Air, Express Mail, First Class & Priority mail delivery
dates by USPS, UPS & DHL shown at checkout will not be guaranteed

Allow approx 1-2 weeks for domestic / 1-2 months for international orders to be delivered